Getting Started
Opening an account is simple and can be done online in minutes. Click the 'Open Account' button, provide your basic information, fund your account, and you'll be ready to start trading. The entire process typically takes less than 24 hours.
The minimum deposit to open a futures trading account is $1,000. However, we recommend starting with at least $2,500 to have adequate risk capital for futures trading.
Yes! We offer a free demo platform with live market data that requires no registration. You can access all platform features and practice trading with virtual funds.
InfiniaTrade works on all devices - desktop computers (Windows/Mac), tablets, and smartphones. Our cloud-based platform runs in your web browser, so no downloads are required.
Pricing & Fees
We offer three pricing plans: Free ($0.39-$1.29 per side), Monthly ($0.15-$0.99 per side), and Lifetime ($0.05-$0.59 per side). All plans include full platform access with no hidden fees.
No hidden fees! Our pricing is completely transparent. You only pay commissions per trade and any applicable exchange fees. There are no platform fees, data fees, or inactivity fees.
Yes, you can upgrade or downgrade your pricing plan at any time. Changes take effect immediately, and you'll see the new rates on your next trade.
Margin requirements vary by contract and are set by the exchanges. We offer competitive intraday margins that are typically lower than overnight margins. View our margin schedule for specific requirements.
Platform & Trading
You can trade futures contracts across all major markets including equity indices (S&P 500, NASDAQ), commodities (gold, oil, grains), currencies, and interest rates. We offer full-size, mini, micro, and nano contracts.
We support all standard order types including market, limit, stop, stop-limit, OCO (One-Cancels-Other), and bracket orders. Advanced algorithmic order types are also available.
Yes, our platform is fully optimized for mobile trading. You can access all features, place orders, manage positions, and monitor markets from your smartphone or tablet.
Yes, we support automated trading strategies through our API and third-party integrations. You can also use custom indicators and trading algorithms.
Account & Security
Your account is protected by bank-level security including SSL encryption, two-factor authentication, and segregated customer funds. We are NFA regulated and maintain the highest security standards.
You can fund your account via bank wire, ACH transfer, or check. Funding instructions are provided in your account dashboard. Most funding methods are free of charge.
Withdrawal requests are typically processed within 1-2 business days. ACH withdrawals are free, while wire transfers may have a small fee.
You can reset your password using the 'Forgot Password' link on the login page. For additional security, you may need to verify your identity through our support team.
Support & Education
We offer 24x5 technical support, live chat during business hours, phone support, and a comprehensive knowledge base. Our emergency trade desk is available 24 hours.
Yes, we offer educational videos, webinars, trading guides, and access to the CME Resource Center. Our community forum also provides peer-to-peer learning opportunities.
While we don't provide trading advice, we offer educational resources to help you develop your own strategies. Our support team can help with platform features and technical questions.
You can reach support through live chat (in-platform), phone at 1-844-283-3100, email at [email protected], or through our support portal.
Still Have Questions?
Our support team is here to help. Get in touch through any of these channels.