Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 1, 2025
Personal Information
When you create an account, we collect personal information such as your name, email address, phone number, date of birth, social security number, and address. This information is required for regulatory compliance and account verification.
Financial Information
We collect financial information including bank account details, trading history, account balances, and transaction records necessary for providing our trading services.
Technical Information
We automatically collect technical information such as IP addresses, browser type, device information, and usage patterns to improve our platform and ensure security.
We use your information to:
- Provide and maintain our trading services
- Verify your identity and comply with regulatory requirements
- Process transactions and manage your account
- Communicate with you about your account and our services
- Improve our platform and develop new features
- Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations and regulatory requirements
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Regulatory Compliance
We may share information with regulatory bodies, exchanges, and clearinghouses as required by law or regulation.
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety.
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmissions
- Two-factor authentication for account access
- Regular security audits and monitoring
- Segregated customer funds in accordance with regulations
- Access controls and employee training
- Secure data centers with physical and network security
We use cookies and similar technologies to enhance your experience:
- Essential cookies for platform functionality
- Performance cookies to analyze usage and improve our services
- Security cookies to protect against fraud
- Preference cookies to remember your settings
You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
We retain your information as long as necessary to provide our services and comply with regulatory requirements. Financial records and trading data are typically retained for at least seven years as required by law. You may request deletion of certain personal information, subject to regulatory and legal constraints.
You have the following rights regarding your information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of certain personal information
- Portability: Request a copy of your data in a structured format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at [email protected] or through your account settings.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
We may update this privacy policy from time to time. We will notify you of material changes by email or through our platform. The "Last updated" date at the top of this policy indicates when it was last revised.
If you have questions about this privacy policy or our privacy practices, please contact us:
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. For more information about your California privacy rights, contact us at [email protected].